Flowwiz / Receivables teams

[For receivables teams]

Less chasing.
Better follow-ups.

Reminders, replies, promises to pay, and disputes on one timeline, with the reason an invoice is unpaid in front of you.

01

Know who to follow up with

Overdue invoices and payment commitments ranked by risk, not just by age.

02

Read the reply properly

A payment promise and a dispute need different next steps, and the difference matters.

03

Keep the owner informed

Exceptions routed with context, and the account timeline updated as the work moves.

The day

From reminder sequence to account decision.

The objective is not more reminders. It is to spend attention on the accounts that need it and leave the rest alone.

  1. 01See the work

    Overdue invoices, promises due, and disputes in one queue.

  2. 02Read the reply

    Promises, disputes, queries, and remittance details separated automatically.

  3. 03Choose the step

    Light touch, active follow-up, internal chase, or route to the account owner.

  4. 04Update the record

    Timeline, reminder state, and owner notification kept in step.

Your queue · today4 items
Northstar StudioPromise captured · due Friday$4,800Reminder paused
Atlas ServicesDispute · PO reference missing$8,400With account owner
Meridian Labs14 days overdue · high risk$12,250Escalated
Brightwell GroupPaid in full · awaiting match$6,000Reconciled

FAQ

Before you go further.

Can we keep our collection process?

Yes. Sequences, timing, tone, and escalation points are configured around the responsibilities your team already has.

What happens to customer replies?

They are classified and attached to the account, so a promise pauses the sequence and a dispute stops it and raises a task.

Do we lose the personal relationship?

No. Mail sends from your own domain and the account owner stays in the loop. The difference is that the routine chasing no longer needs their time.

How do we handle a customer who always pays late?

Risk scoring surfaces them earlier, so the follow-up starts before the invoice is overdue rather than after.

Can we see what was sent?

Yes. Every reminder, reply, promise, and decision sits on one timeline per customer.

Start

See it with your team’s context.

Bring your workflow, your systems, and who approves what.

Book a demo

REVIEW Before the decision

The context, then the call.

Atlas Services has disputed invoice INV-1039 ($8,400). The purchase order reference on the invoice does not match the PO on file, and the customer has asked for a corrected copy before paying.

Agent recommendation

Confirm the correct purchase order with the account owner, reissue the invoice, and hold the collection reminder until the dispute is closed.

See this workflow in a demo